Georgia SCRAP APPLIANCE PICK-UP AND RECYCLING

Partners with Fast Free Appliance Removal

**Covid-19 Alert** EFFECTIVE March 13, 2020- All appliance removals will be curbside pickup unless instructed otherwise by company rep only due to the outbreak and widespread of coronavirus.  If living in apartments or townhomes, or condominiums leave appliances outside of the door or inside by the door of your apartments or townhomes unless instructed otherwise.  Stay home, Stop the spread, Save lives!

REFUND POLICY

All pickups are non-refundable within 24 hours of scheduled next day pickup. All pickups are non-refundable on same day pickups.  All pickups are non-refundable on attempted pickups.  Clients should not leave appliances in front of their home until they have received a 30min call ahead from GA Scrap. (Recommended area to leave appliances: Garage, In front of Garage, or bottom of driveway). GA Scrap will not be responsible nor refund customer’s for items taken away from the customer’s property by any additional outside parties. Client should not leave appliances separate from initial pickup location to avoid any items being left, (additional charge may apply.)  Clients who have rental properties must leave lockbox information and location of where items are being kept.  If lockbox information is not available and the location of items are not available during the time of pickup, GA Scrap will not be responsible nor refund customer on any attempted pickups.  If GA Scrap contact any Clients and they do not respond to call aheads once driver arrives, he/she will not wait any longer than 10 minutes to extend service to Clients.  If Clients do not respond or are not at the location during the time of pickup, GA Scrap will not be responsible nor refund customer on any attempted pickups.  Photos will be taken of property and submitted in to customer service for valid proof that drivers went out to client locations.  GA Scrap will not return to any customers home once initial pickup has been attempted.  If customers are not home during the time of pickup or if items are not available GA Scrap will not be responsible nor refund customer on any attempted pickups.  Clients will have to re-book an appointment and repay.  If you are Requesting a Refund you will need to submit a refund request by e-mail to [email protected] within 48 hours of your pick-up date scheduled.  There will be no exceptions. This information helps you and GA Scrap keep your pick-up prices and disposals fees at lowest cost period!   All customers receiving a refund will be charged 28% for card processing fee. 

IE:Processed amount $34.00  Processing fee $9.52   Refund $24.48

   Processed amount $35.00   Processing fee $9.80  Refund $25.20